IRB Servers Overwhelmed – Haha Kita Memang Sukalah Buat Kerja Last Minit Kan…. Cayalah !

haha ni mmg tabiat rakyat malaysialah kan

apa2 pun mesti nak last minutes

barulah ada kaw kan !

hehe ni lah jadinya kalau submit tax forms last minutes

online system pun boleh jam dibuatnya kan. hehe 🙂

double plak ngan broadband yang mcm taik, lagi lah slow kan

nasiblah kita sebagai pengguna kan. haha

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source here

PETALING JAYA: For the second year in a row, taxpayers filing their tax returns online at the last minute have caused the Inland Revenue Board’s (IRB) computer servers to jam up.

On a normal day, filing the returns online would only take a couple of minutes but the process took hours in the last few days as today’s deadline approached.

IRB has acknowledged the problem, and advised that the best time to access the e-Filing system is between 1am and 7am.

Last year, the servers were also jammed up in the last few days before the April 30 deadline.

About 1.2 million people – almost half of the 2.5 million taxpayers in the country – used the e-Filing system last year.

When the system was first introduced in 2006, only 187,000 taxpayers responded to online filing of taxes. The number grew by more than 350% in 2007, with 876,000 e-filers.

IRB officials refused to comment on the latest “traffic” jam, saying chief executive Datuk Hasmah Abdullah would be making a press statement next week.

Sources revealed that the IT department of the board was working on improving the system.

Counter services at the IRB headquarters in Jalan Duta, Kuala Lumpur, were extended to 10pm yesterday and will be extended until midnight today.

More than 70 computers have been set up at the headquarters to assist taxpayers to file their taxes.

At 8am, there was already a growing crowd at the Shah Alam office while at noon the Kelana Jaya office was packed.

Kelana Jaya IRB public relations officer Noorhaya Ibrahim said there was an average of 3,000 people daily for the past week and the crowd had doubled in the last two days.

“I have been busy with work or else I would have completed this earlier,” said Anizen Abdul Rahman, 42, at the Shah Alam office.

Civil servant Kwa Ghee Kee, 52, said he had to file his taxes at the IRB office because he was unsure of certain procedures.

“Now that I know how, I will definitely do it from home next year, and much earlier,” said Kwa.

It is the Malaysian mentality to do things at the last minute,” said Maznah Ismail, 51, a human resource officer.

An assistant manager who only wanted to be known as Ali, 28, said he had just switched jobs and only received his EA form from his new employer recently.

Sales manager Nelson Sie, 37, said there should be forms in other languages besides Bahasa Malaysia and English.

There is no Chinese version, only Bahasa (Malaysia) and English.

“What about the older generation who understand only Chinese or Tamil? They should at least have a helpline for us to call,” Sie said.

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